Today it seems like many of us are using some form of social media to share our personal lives with friends/family and/or help spread the word about our growing business. many people uses social media and the web to share is thoughts, feelings and life experiences. However, but not all of them have positive reflections, but rather a very public bashing of the unsatisfactory service.
Someone could use one of the social media such as youtube to show the negativity of someone, something, or even a company. by turning it into a joke.
What does this mean for businesses? Businesses are no longer able to take advantage of their customers, because customers are now fighting back more publicly than before. This public exposure could give a negative view to almost everything
Agung Cahyandaru (1092700711)
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agree with you agung, I've experienced so many problems because of social network websites. especially "Cyberbullying"!
ReplyDeleteI agree whit aya's statements. Because it depends on the every people how to use and utilize that kind of social media.
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